Last Updated: April 17, 2019.
In General. We may collect information that can identify you such as your name and email address ("personal information") and other information that does not identify you. We may collect this information through a website or a mobile application. By using the Service, you are authorizing us to gather, parse and retain data related to the provision of the Service.
Hola may also collect and gather non-personally identifiable information, such as certain profile information including country of residence and preferences. In addition, Hola may collect and store information about your and others’ usage of and interaction with the Service and our websites, including matches, numbers of matches made by members, match durations, text messages, usage by geographies, device and connection information, IP address, device capability, bandwidth, statistics on page views, network type and traffic to and from our websites.
Hola allows you to share text messages, photos, screenshots, videos and other communications in the Hola application with other users, and if you choose to do so your text messages, photos, screenshots, videos and other communications will be stored on our servers. In addition, if you choose to share these items with other Hola users, we may not be able to remove them from our servers or make them unavailable to anyone you have shared them with. Sending and sharing text messages, photos, screenshots, videos or other communications in the Hola application is your decision. By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available (depending in part on your actions or the actions of others with whom you have shared the information). Hola is not responsible for any use or misuse of information you share.
In addition, in case your conversation partner reports your abusive behavior or language to us, then the conversation information such as voices, screenshots or contents of conversation which has been stored only in your partner's device may be transferred to our servers. Such transferred information will be processed by us to ascertain the genuineness of the report and determine your penalty levels, if needed.
In order to register as a user with Hola, you will be asked to sign in using your Facebook login. If you do so, you authorize us to access certain Facebook account information, such as your public Facebook profile (consistent with your privacy settings in Facebook), your email address, interests, likes, gender, birthday, education history, relationship interests, current city, photos, personal description, friend list, and information about and photos of your Facebook friends who might be common Facebook friends with other Hola users. You will also be asked to allow Hola to collect your location information from your device when you download or use the Service. In addition, we may collect and store any personal information you provide while using our Service or in some other manner. This may include identifying information, such as your name, address, email address and telephone number, and, if you transact business with us, financial information. You may also provide us photos, a personal description and information about your gender and preferences for recommendations, such as search distance, age range and gender. If you chat with other Hola users, you provide us the content of your chats, and if you contact us with a customer service or other inquiry, you provide us with the content of that communication. Use of technologies to collect information. We use various technologies to collect information from your device and about your activities on our Service.
We automatically collect information from your browser or device when you visit our Service. This information could include your IP address, device ID and type, your browser type and language, the operating system used by your device, access times, your mobile device’s geographic location while our application is actively running, and the referring website address.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our Service and to deliver or communicate with cookies. We also may include web beacons in advertisements or email messages to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer users, to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.